Skullptress jewelry shipping policy

Shipping Policy

All orders are packaged with love and mailed from the Skullptress studio in Big Sur, California.

I offer Free Shipping for all orders over $100

If you have any questions or if we can help with anything at all, please contact me at info@skullptress.com

Shipping within USA?

- Free Shipping for all orders over $100

- Flat Rate First Class Shipping $5 for orders under $100

- Priority Mail $7.50

All orders are sent via USPS First Class Mail and take 3-5 business days to arrive after dispatch. In addition, USPS Priority Mail is available for orders within the USA for $7.50 and take 1-3 business days to arrive after dispatch.

All orders placed before 1pm PST are dispatched the next business day. Please note, unless an item is in stock and ready to ship, some designs are made to order and may take up to 2 weeks to be prepared for shipment. I strive to fulfill your order in a timely manner. However, due to the handmade nature of my products I ask that all customers be aware of this production window. 

Once your order is dispatched you will receive shipping confirmation and tracking details.

Shipping Internationally?

If you are located outside of the US, I offer flat rate shipping of $24

All international orders are sent with USPS Priority Mail service that is then passed onto your local postal service once the order arrives in your country. Delivery times can vary between 7-14 business days. Once dispatched you will receive shipping confirmation and tracking details.

All orders placed before 1pm PST are dispatched the next business day. Please note, unless an item is in stock and ready to ship, some designs are made to order and may take up to 2 weeks to be prepared for shipment. I strive to fulfill your order in a timely manner. However, due to the handmade nature of my products I ask that all customers be aware of this production window. 

Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. Spell is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.

For further information, we recommend contacting your local customs office.

Customs/Import Duties & Taxes

All customers are responsible for customs/imports duties & taxes. Skullptress is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.

I recommend contacting your local custom office for further information.

Changes To Your Order

Unfortunately, I am unable to make any changes or cancel your order once it has been placed. Please ensure all details on your order are correct before submitting your order, in particular I recommend double checking your email address and delivery address. Please note: Skullptress reserve the right to cancel any order at any time.

Packaging Options

Your order will be sent in our 100% organic cotton eco bags, our smaller sizes feature a drawstring closure with our larger sizes being a tote style. To ensure your items arrive in perfect condition, they will be sent in our 100% biodegradable poly bags.

Some orders may be shipped with recycled kraft boxes with Skullptress logo or handmade paper pouches.

If your item retails for over $200, it will be sent in our signature black leather Skullptress pouch and will be wrapped in black recycled tissue paper.

Recycling & Finer Details

Our Eco Drawstring Bags are unbleached, organic cotton & reusable. We thank you for choosing to walk a little lighter on this earth.

I moved to 100% Bio-degradable polybags in 2016. these bags break down naturally, they can be placed in your compost or organics waste bin.

Processing And Delivery Times

All orders placed before 1pm PST time are dispatched the next business day, this includes orders sent with our USPS Priority Mail.

Please note: during busy periods or within 5 days of a new collection launch or sale, there may be some delays 

Once your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please email me at info@skullptress.com. Deliveries are sent during normal business hours Monday to Friday. Purchases made on weekends and Holidays will be processed the next business day.

Shipping Limitations

Unfortunately, due to carrier limitations I am currently unable to ship to the following countries/regions:

- Algeria

- Cuba

- Indonesia

- Iran, Islamic Republic Of

- Israel

- Korea, Democratic People's Republic Of (North Korea)

- Kuwait

- Morocco

- Nepal

- Nigeria

- Pakistan

- Russia

- Saudi Arabia

- Sudan

- Syria

Please note, I am also unable to ship to hotels, so please use a private address only.